Profile: Experienced and highly organized project manager and IT professional with marked communications and technical skills, including: project data management, web design, social media management systems (SMMS), content management systems (CMS), customer relationships management solutions (CRM), SQL query design, and enterprise/acquisition software. MSc. graduate of the London School of Economics with graduate degrees in International Relations and Information Technology. Native English speaker (from Boston, USA) with intermediate Italian and some French.

Professional Experience

NATO Information and Comminunication Agency (NCI Agency) (Brussels, Belgium)

P3SM Data Management Team Member  (2020-2021)

  • Responsible for MS Project file creation utilizing data from the project request to proposal system and K2 workflows.

  • Worked with developers to develop and improved K2 Business Process automation tools

  • Responsible for the creation and initial setup of project SharePoint/WSS sites used for managing project files and project board coordination.

  • Assist with the implementation of the resource management system, including: Resource Manager (RM) training session support, updating Resource Departments (RD) in EPM and K2 tools, and maintaining the RM/RD SharePoint list.

Contemporaries, Inc. (Boston, MA)

Senior Recruiter & Project Manager (2010-Present)

  • Coordinated successful multi-million dollar state and federal government contract proposals.

  • Integrated advanced tracking and reporting functions of the company’s Bullhorn recruitment CRM software into work processes for managing candidate, employee, and client contact.

  • Recruited 100s of candidates for permanent and contract roles in government agencies, IT, law firms, universities, private companies, and non-profit organizations.

  • Bid on conferences and managed event staff at large-scale events, such as the MIT commencement.

  • Bookkeeping and prepared invoices with accounting software (i.e. QuickBooks).

Heartank (Boston, MA)

Director of Communications (2015-2019)

  • Plan and execute communications strategies for Heartank with executive officers.

  • Created social media presence for Heartank and direct all communications campaigns through these channels.

  • Established supporter and relations management databases (CRMs) for Heartank, and integrated these with MailChimp.

  • Designed website for organization www.heartank.org and established partnerships with other organizations committed to supporting Entrepreneurship.

United Nations Regional Information Centre (UNRIC) (Brussels, Belgium)

Global Project Coordinator (2015)

  • Coordinator of United Nations 70th anniversary global communications campaign to bring a ‘digital’ ambassador, ‘Elyx’ around the world for 70 days to highlight UN activities and build momentum for #UN70.

  • Managed team of writers generating original content for www.elyx70days.org, other UN websites, and social media channels (e.g. Facebook, GooglePlus, Twitter, Pinterest & Instagram) and scheduled publications.

  • Building on extensive prior experience with WordPress and Joomla Content Management Systems (CMS), oversee backend of UN websites, including plugin and update installs and HTML coding.

  • Create and/or schedule social media on UNRIC’s primary English channels, the ‘UN in Brussels’ accounts, and for the weeklong curation of the European Year for Development 2015 channels via the SMMS Hootsuite and TweetDeck.

  • Work with the Director and social media team on the UN presence or ‘Blue Points’ planned for large arts and cultural events happening during COP21 and the social media strategy to deploy with the UNFCCC.

Boston University (through Contemporaries, Inc.) (Boston, MA)

Development Associate (2013-2014)

  • Designed and performed queries that access the Development and Alumni Relations’ (DAR) Blackbaud eCRM, a Constituent Relationship Management (CRM) system that integrates information from multiple departments along with University-wide data on a single system, to generate targeted potential donors lists.

  • Served under the Assistant Dean for DAR at the College of Fine Arts to strengthen relationships between former students and the university, and encourage substantial gifts.

  • Compiled the annual Donor Roster and other publications for print and online publications.

Undergraduate Admissions Records Assistant (2008)

  • Compiled application materials of prospective undergraduate students for review by selection teams.

  • Successfully handled the fast-paced environment of the department’s busiest period, which receives 40,000+ applications.

  • Resolved inconsistencies between digital records and hard copies, and identified process errors at their root.

Ernst & Young (London, UK)

  Audio / Visual Office Coordinator (2012 – 2013)

  • Scheduled and coordinated 50 to 80 Audio/Video (AV) technician assignments throughout Ernst & Young’s (EY) flagship office in London. This includes the regular large-scale meetings of 300+ attendees and global video conferences; both point-to-point and bridged via BT Conferencing.

  • Through BT Engage’s Meeting Manager, generated schedules, usage reports, and other queried data.

  • Implemented project to digitize and make real-time web-amendable changes to AV team’s work and equipment tracking. This improved team efficiency, reporting, and equipment retention rates.

  • Represented AV team during software improvement meetings and prepared office’s upgrade requests.

University of Massachusetts Boston: Professor Lisa Rivera (Boston, MA)

  Research Assistant  (2008)

  • Utilized statistical analysis software for the management, analysis, and representation of data (e.g. SPSS).

  • Researched political and philosophical topics utilizing a range of research databases (e.g. EBSCO, Project Muse, Thomson Reuters, & JSTOR). Summarized texts and flagged passages for inclusion in publications.

University of Colorado Boulder: Professor Ajume Wingo (Boston, MA)

Research Assistant  (2006 – 2008)

  • Utilizing the libraries and electronic databases of Harvard University and others, performed highly focused research into political and philosophical topics pursued by a distinguished professor.

  • Performed research for and editing of a manuscript and academic journal articles among other tasks.

International Institute for Justice and Development (IIJD) (Boston, MA)

Programs and Intern Coordinator   (2006 – 2007)

  • Coordinated intern program consisting of 20 full and part-time university students and recent graduates.

  • Oversaw the completion of the IIJD’s ‘Justice System Reform Toolkit.’ This includes the designing of the toolkit’s rubric, weighting system, and public opinion components.

  • Recruited candidates through websites, such as Idealist.org, academic offices, and job fairs.

  • Liaised with university administrations to grant academic credit and stipends for interns where possible.

  • Performed phone screens and interviews of all applicants, led selection team, and held orientations.

  • Resolved personal and professional issues with interns throughout sessions (and they always happen).

  • Completed employment references/recommendations and academic/scholarship performance reviews.

  • Led team designing and implementing online surveys of international affairs and development professionals

MassBay College Photo Lab (Wellesley, MA)

Lab Assistant (2002 – 2004)

  • Assisted students with the use of digital and manual cameras, developing, printing, composition, and Adobe Photoshop. Monitored and maintained photography lab & office.

Volunteer Experience

The Commonwealth Lobby (Boston, MA)

   Board Member (2014-Present)

  • The Commonwealth Lobby (CL) works collaboratively with individuals and organizations to improve the quality of life for all globally. CL providing educational opportunities to address and solve problems peacefully and effectively in communities by engaging individuals and organizations. Educating citizens of all ages why voting matters in every election and why and how civic engagement can improve the quality of life for individuals and communities.

WBUR, Boston’s N.P.R. Station (Boston, MA)

  Fundraising Volunteer (2002–2008, 2013–2014)

  • Whenever in Boston I serve as a fundraising volunteer for WBUR, Boston’s National Public Radio station.  I started assisting with telethons in 2002 and have done so as recently as 2014.

Committee to Elect Pamela Julian (Boston, MA)

  Committee Member (2010)

  • Served as a Committee Member on the ‘Committee to Elect Pam Julian’ to the Massachusetts House of Representatives.  Successfully recruited and trained the lead field coordinator and campaign interns.

Office of State Senator Steven Tolman (Boston, MA)

  Constituent Relations Intern (2003-2004)

  • Served as a Constituent Relations Intern in the Office of State Senator Steven Tolman (now President of the Massachusetts AFL–CIO) from 2003 to 2004. During this period the famous Goodridge v. Department of Public Health ruling was made allowing same-sex marriage for the first time.

Hospice of the Good Shepherd (Newton, MA)

  Eagle Scout Service Project (1998)

  • Received Eagle Scout award after successfully leading a service project to renovate a local Hospice of the Good Shepherd.